In an interview with biotechnology giant Amgen, CEO Kevin Sharer tells this remarkable anecdote of the moment it was just announced he was going to become CEO the following year: "I asked the top 150 people in the company to meet with me for an hour each—150 hours in total. And I gave each of them the same five questions, which they received in advance: What three things do you want to change? What three things do you want to keep? What are you most worried I might do? What do you want me to do? Is there anything else you want to talk about? And I just listened for an hour. Many of the people came in with stuff written down, and in the case of those who didn’t, I took notes. And then I tabulated all the responses, coming up with a pretty accurate and timely picture of what the top 150 leaders in the company wanted to do. I put all of this together and sent out a memo to the entire company summarizing my findings. These interviews gave me the mandate to do what I needed to do. It created a shared reality for the company and allowed people to begin aligning around a number of goals. The exercise was probably the single most important thing I did upon becoming CEO". -- Amen.